Privacy Policy

Company: Cateooki (referred to as "we," "us," or "our")

We handle your personal information through our website "Cateooki" (the "Site") and related services (the "Services"). Our core principles and practices for protecting your personal data (this "Policy") are outlined below.

1. What We Mean by Personal Information

"Personal Information" means what Japan's Personal Information Protection Act defines: Details like your name, birthdate, address, phone number, or contact information that can identify you as an individual.

This doesn't include:

  • Services or products you've used
  • Pages viewed or ads clicked
  • Search terms entered
  • Service usage patterns (time, method, environment)
  • Zip code, gender, occupation, or age range
  • Cookie data
  • Location information
  • Device identifiers

2. Why We Need Your Information

We only use collected information for these purposes:

  1. Updates & Offers: Sending emails or mail about:
    • Products/services including repairs and maintenance
    • Sales events and promotions
    • Surveys and feedback requests
  2. Shipping: Delivering purchases or contest prizes
  3. Customer Support:
    • Responding to inquiries
    • Handling repairs and service requests
    • Managing warranties and registrations
  4. Service Operations:
    • Providing your requested services
    • Billing and payment processing
    • Order status updates
  5. Product Development:
    • Conducting surveys and product testing
    • Analyzing feedback for improvements
    • Developing new products
  6. Workshops & Training:
    • Managing registrations
    • Sending training materials
    • Collecting fees
  7. Other Business Needs:
    • Scheduling meetings
    • Managing facility tours
    • Collaborating with partners
  8. Advertising Measurement:
    • Using analytics tools to measure ad performance
    • Comparing orders with ad engagement data

3. How We Protect Your Information

We take your privacy seriously and:

  • Clearly explain why we need information before collecting it
  • Only use data for the purposes we've specified
  • Don't share with third parties without your consent or legal requirement
  • Honor requests to view or update your information
  • Maintain security measures including:
    • Designated privacy officers
    • Protections against unauthorized access or leaks
  • Continuously improve our practices as regulations evolve
  • Note: May share limited details with payment processors for verification purposes

4. When Information Might Be Shared

  • We don't sell your personal information
  • May share with trusted partners under confidentiality agreements
  • Will comply with legal requests for information
  • May use aggregated, non-identifiable data for marketing

5. About Email Updates

We may send promotional emails - you can unsubscribe anytime using the link in any message.

6. Your Consent

Using our Site means you accept this Policy.

7. Policy Updates

We may update this Policy as needed - changes become effective when posted here.

8. Managing Ad Preferences

We may share online identifiers (like cookies) with ad partners to show relevant ads. You can opt-out:

  • Online: Adjust settings through our "Privacy & Cookies" page
  • By Email: Request removal at Cateooki@gmail.com (subject: "Targeted Ads Opt-Out")

What Changes When You Opt-Out:

  • Account holders: Applies to all your devices
  • Guests: Only affects your current device/browser
  • You won't see ads based on your browsing history or estimated demographics

Update Preferences Anytime: Revisit the Privacy Settings page or email us.